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Customer Service Specialist
Computer Systems Institute ESL Academy
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Course Summary
- Type: Business English
- Location: Illinois
- Duration: 1 Year
- Deadline: Ongoing
Course Description
The Customer Service Specialist program offers advanced development and training in professional communication and business skills. Students will learn the core competencies of customer relationship management through techniques that teach them to assess, assist, and meet the needs of customers. All four courses of the program – Customer Relationship Management, Call Center, Personal and Home Care Aide, and Customer Service as a Career – will focus on customer service and professional business communication skills.Customer Relationship Management
Call Centre
Personal and Home Care Aide
Customer Service as a Career