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Course Summary

Course Description

The Hospitality Industry Professional program is designed to help students be successful in different positions within the hospitality industry, from receptionists to food servers. Students will learn the core competencies of hospitality service through techniques that teach them to assess and serve the needs of customers and clients in a multitude of different industries. This program will also introduce the concepts and principles of treating customers as guests and creating a extraordinary experience for them.

Quality Service and Reception
Food Service
Case Studies in the Hospitality Industry
Business Etiquette

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